Cancellations made 48 hours or less before an appointment will be subject to a £45 fee.

Cancellations on the Day of an appointment will be charged at the full amount this includes appointments where our cleaners are unable to access the property, is turned away, or the customer is not available.

Parking must be available near to the property as the cleaners need access to the Van during the Clean.

Time Slots are approx arrival times and are not guaranteed due to the nature of the business. We will do our best to arrive in the hour time slot and will call if running late.

Somebody will Call to confirm your Booking once placed online.